Straight answers about editing, files, pricing, and delivery.

No. Customer editing is performed by verified human editors. cIAo does use selected providers to operate the service and may offer a separately disclosed, controlled text-analysis feature; those providers do not perform the customer edit.

No. One-time orders are planned for launch. Subscription plans will follow for people and teams who edit documents every month.

Uploads are currently closed. When opened, the planned formats are DOCX, PDF, TXT, and Markdown up to the displayed limit. Executables, scripts, archives, and unsupported sensitive documents will be rejected.

Only after Stripe confirms payment and an assigned editor accepts the work.

One revision is included and can be requested within the displayed revision window. The request must relate to the original instructions.

The initial setting is 30 days after completion. The exact deletion date is shown on the order, and customers can request earlier deletion after completion.

No. Messages stay inside cIAo to protect both parties and preserve the audit trail.